SIGNL4 - Mobile Alerting 4.3.0

In the case of critical incidents in areas such as worker safety, 24/7 IT operations, manufacturing continuity, or disaster response, SIGNL4 serves as a valuable tool for instant mobile alerting.

Designed specifically to alert and notify incident response teams including firefighters, emergency teams, IT Ops or Security Ops staff, field service technicians, and maintenance engineers, SIGNL4 seamlessly incorporates critical mobile alerting into your existing services and systems.

By bridging the "last mile" from IT and IoT systems, machines, and sensors to engineers, IT staff, and field workers, SIGNL4 significantly accelerates response times by up to 10x.

When an alert is triggered, SIGNL4 promptly notifies staff on duty through targeted and persistent mobile push notifications, text messages, and voice calls. This ensures acknowledgement, tracking, and escalation of the incident.

SIGNL4 also offers convenient on-call duty and shift scheduling to reliably deliver the right information to the right people at the right time, regardless of their location.

With its wide range of capabilities, SIGNL4 enables mission-critical systems in various industries such as IT, IoT, manufacturing, and security to automatically notify the appropriate personnel when response time is crucial.

The platform provides simple and efficient interfaces like email and webhooks that allow for quick integration with systems such as IT monitoring, IT service management, IoT devices, SCADA systems, security cameras, and more. With over 150 verified integrations with third-party tools, SIGNL4 seamlessly connects with your existing infrastructure.

Some key features of SIGNL4 include:

• Reliable and persistent dispatch of critical alerts and work items to field staff and maintenance engineers
• Automation of alerting and escalation processes to ensure the right person is notified at the right time
• Accelerated response times through persistent notifications, response tracking, and escalations
• Efficient management of operations teams' availability, including on-call duties and shifts, with automated routing of alerts
• Direct connection between any system and the responsible staff, consolidating events and alerts from multiple sources for a comprehensive overview

SIGNL4 offers a variety of features to enhance your experience, including a visually appealing interface for critical alerts, persistent and trackable alert notifications via mobile push, voice calls, and text messages, automated escalations based on target response times, scheduled and ad-hoc on-call duty and shift management, shared annotations to alerts and audit trails, raising of alerts from the mobile app, integrated mobile chat, alert notifications to entire teams or specific team members on duty, custom sounds for critical alerts, one-touch communication with team members, monitoring and reporting of hours spent on duty (CSV download), and comprehensive API for third-party integrations.

To trigger alerts and notifications within SIGNL4, you can:

• Send an email or call our webhook using the REST API
• Integrate with IT monitoring systems such as PRTG, Zabbix, CheckMK, SCOM, Solarwinds, Dynatrace, Datadog, Grafana, Icinga, Nagios, BMC, Netapp, New Relic, Splunk
• Connect with ITSM systems like ConnectWise, ServiceNow, Freshdesk, Freshservice, SMAX, Topdesk, Remedy
• Integrate with IT security systems such as Azure Sentinel and Azure Security
• Connect with automation platforms like Zapier, Microsoft PowerAutomate, Node-Red, and UIPath
• Integrate with IoT and OT systems such as Wonderware, Siemens, zenon, IXON, Telekom IoT Service Button, and various SCADA and MES systems
• Connect with any system capable of sending email or calling a webhook
• Utilize Amazon Alexa for voice recognition
• Trigger alerts directly from the app with automated geo-location
• Send alerts to your team via your web browser

Please note that a SIGNL4 account is required to utilize this app, and the availability of certain features may depend on your specific SIGNL4 plan.